Service Enhancements

Follow new updates and improvements to Ultra.CC.

August 30th, 2024

Service Enhancements

Welcome to the Service Announcement for August 2024.

Do you have an application you'd like us to offer? Do you have ideas on how we can enhance our service? Share your thoughts at feedback.ultra.cc. We value your suggestions and votes on what you'd like to see on Ultra.cc.

🎉 Back-to-School Sale on BOLT Plans - Coupon Code 20BOLT4EVR

For a limited time, while stocks last, we are offering a service-lifetime discount of 20% on new orders for our NVMe (Bolt) plans: Tomcat (950GB), Raptor (1.9TB), Valkyrie (2.8TB) and Blackbird (3.8TB), in The Netherlands only. If you want the fastest torrent performance or are an avid Newsgroup (Usenet) user, these plans are for you! Hurry though, as we can only offer this fantastic discount for a short period, and it is usually very popular. Just place a new order and enter the Coupon/Discount code 20BOLT4EVR.

Terms:

  • New orders only. Not valid for upgrades. Not valid for existing orders.

  • Tomcat, Raptor, Valkyrie and Blackbird plans in The Netherlands only.

  • 20% discount off our standard price for the lifetime of the order.

  • Discounts cannot be stacked, except with the 5% semi-annual and 10% annual discount.

  • Existing and new clients can use the discount on multiple eligible orders.

  • Not transferable to any other plan.

  • While stocks last. For a limited time.

⚠ī¸ Ongoing issue with FTP on server LW900

Clients on server LW900 (those with the url https://{username}.lw900.usbx.me ONLY) may experience errors when connecting via FTPS. We are still seeking a long-term solution to the problem. In the meantime, please switch to SFTP on port 22, or change the connection details from lw900.usbx.me to lw900-direct.usbx.me (you will receive a certificate warning, but it’s OK to accept). Please note that SFTP and FTPS are equally secure.

⚠ī¸ Jellyfin 10.9.x Upgrade Issues

Many clients have reported issues and database corruption when upgrading Jellyfin from 10.8.x to 10.9.x. Until the Jellyfin developers resolve these issues, we have frozen Jellyfin in the User Control Panel (UCP) - https://cp.ultra.cc to 10.8.13. Performing an upgrade from the UCP will only upgrade older versions to 10.8.13.

We appreciate some clients are prepared to risk upgrading, and therefore we have enabled this from SSH using this command app-jellyfin upgrade -v latest. We recommend you backup your Jellyfin databases first. You can find them here: ~/.apps/jellyfin/data/data.

đŸŋ Plex upgrades

Some Plex upgrades perform database transformations. If you have an extensive Plex library, you may have to wait up to an hour after upgrading before your Plex instance restarts. Please be patient and don’t restart or upgrade/repair for at least 1 hour after your initial upgrade.

✅ Stable/Launched Features

* UCP = User Control Panel - https://cp.ultra.cc

  • UCP: Added "Need More?" option under disk usage to advise clients on how to get more storage (upgrade plan).

  • UCP: Added tooltips to Manage Webserver, Disk Usage & Traffic Usage to provide user-friendly guidance.

  • UCP: WebDAV Access Point is now displayed in the Connect tab.

  • NZBGet is no longer marked as DEPRECATED as the project has a new maintainer. Feel free to upgrade via the UCP.

  • qBittorrent 4.6.3 is now out of beta, but the default installation option remains 4.3.9.

  • Homarr app is out of beta.

  • A new command added to return the version of each application installed. Use app-appname version, for example, app-qbittorrent version.

  • New Doc: Crontab Explainer for setting-up scheduled tasks.

  • New Doc: Unofficial Scripts Hub to make scripts more findable.

  • Unofficial scripts moved to a new repository. Please use the guide above for any future installs.

  • Removal of C++ Unofficial install script until next Debian upgrade.

  • The Autoscan script has been fixed.

  • The Notifiarr script now installs the latest version.

  • The FileBot script now installs the latest version.

đŸ§Ē Beta Features

All clients are welcome to test these new features, but we do not offer formal support. Only install if you are prepared to accept some errors and instability. Unofficial support is available only in #discussion. Beta features may be removed without notice if serious issues are identified.

  • New monitoring application Uptime Kuma. Install via SSH with app-uptimekuma install --password {a new password}

  • UCP: The WireGuard config files can now be labeled to help remind clients which config is used where.

  • ruTorrent now added to the UCP as the beta install option.

đŸŽ¯ Planned Features

  • Upgrade all servers to Debian 12.

We hope that you find this update helpful.

Thank you for remaining a loyal client.

Team Ultra.cc

July 4th, 2024

Service Enhancements

Welcome to the Service Announcement for June 2024. Do you have a request for a new app? Have you thought of a way to make the service better? Have your say at feedback.ultra.cc. We welcome your suggestions and upvotes of what you want to see on Ultra.cc

Tank Storage Plans

We have decided to retire the Tank Storage plans. If you already have one, don’t worry - NOTHING changes for you. We are just not accepting new Tank Storage orders. Tank Streaming plans are unaffected.

New App Vault Plans (the Netherlands Only)

We are introducing a new plan tier named App Vault. These new plans are for clients seeking more storage space at a highly competitive price. They offer the same applications and fantastic support as all our other HDD plans. There are just two differences, both related to traffic:

  1. The monthly upload quota is slightly lower for App Vault vs. the same storage point on Tank Streaming.

  2. The upload speed is throttled to 1gb/s. As with all plans, download speeds are never throttled.

Both storage and traffic are expensive commodities. App Vault is aimed at clients prioritizing storage space over traffic upload limits. So, it is an excellent choice for data hoarders who need more storage and are less concerned about how fast their torrent seeding is (torrent download speed is unaffected).

Q & A

  1. Where can I see a list of the new plans?

    Visit our homepage and scroll down to App Vault plans.

  2. Who can purchase these new plans?

    Anyone. These plans are open to new and existing clients.

  3. What does the 1gb/s upload throttle mean?

    This sets the upper limit on the upload speed, e.g., torrent seeding speed. It does not affect how fast your torrents will download.

  4. Is App Vault right for me?

    Unless you upload a lot of data and need unthrottled upload speed, YES! However, we recommend Bolt plans for heavy newsgroup (nzb) usage and for any other disk-intensive applications.

  5. How do I upgrade?

    Check out our upgrade guide.

  6. Will you offer these plans in Canada or Singapore?

    For now, no. We'll see how popular they are.

Recent OpenVPN issue

All clients who use the Ultra.cc OpenVPN should redownload the config files from the UCP. We have reissued the keys on some servers, that could cause connections to fail.

Stable/Launched Features

  • The left-hand menu in the User Control Panel (UCP) now has a link to our documentation site.

  • In addition, the Apps and Installers tabs of the UCP now have links to the relevant application documentation. We’ve also made some color changes to the buttons to make them look pretty!

  • ruTorrent and Nextcloud installers now inform clients of the dependencies on rTorrent and MariaDB, respectively.

  • Flaresolverr now has a new --version switch from app-flaresolverr install and app-flaresolverr upgrade, so specific versions can be installed.

  • In the UCP we have split AutoDL-Irssi and ruTorrent installers due to user confusion. They are now separate installers. If you’re using AutoDL-Irssi, you may want to consider AutoBrr as an alternative with a better UI.

    • Clients who previously installed AutoDL-Irssi under the ruTorrent Actions menu will not see AutoDL-Irssi in the Apps tab. To fix, go to the Installers tab and reinstall.

  • The Jellyfin installer in the UCP now offers the choice of v10.8.3 (stable) and latest (beta). You may be aware that the latest versions of Jellyfin have had some issues that their developers are resolving. If you have Jellyfin v10.8.3 or lower already installed, you can only upgrade using app-jellyfin upgrade --version version-number from ssh.

  • We have replaced the bedok.usbx.me server in Singapore and moved all drives to a brand new server (still called bedok). This became necessary due to some drives periodically dropping out of service. The issue has not reoccurred since making the move, but we remain vigilant.

  • We have added a custom error message to ruTorrent to make it clearer when rTorrent needs to be restarted.

Beta Features

All clients are welcome to test these new features, but we do not offer formal support. Only install if you are prepared to accept some errors and instability. Unofficial support is available only in ⁠#discussion. Beta features may be removed without notice if serious issues are identified.

  • ruTorrent v4.3.2 is available for beta testing via ssh - more info in ⁠announcements.

  • qBittorrent v4.6.3 is available in the UCP as a beta installation option. Our guide will help you upgrade if you’re willing to be a beta tester.

  • Homarr beta is now installable from the UCP.

  • WebDAV protocol support via Nginx Webserver. You asked, and we listened. Please note that WebDAV WILL use your upload quota, the same as basic https.

Planned Features

  • We are planning on a program of work to upgrade all servers to Debian 12 (Bookworm). This will be our priority over the coming month.

  • Unique naming for Wireguard Configurations.

  • Uptime-Kuma for application monitoring.

We hope that you find this update useful. Thank you for remaining a loyal client.

Team Ultra.cc

April 25th, 2024

Service Enhancements

Welcome to the Service Announcement for April 2024. Have your say at feedback.ultra.cc. We also welcome your suggestions and upvotes for what you want to see on Ultra.cc

Stable/Launched Features

  • Good news for customers who enjoy the Overseerr, Jellyseerr, and AudioBookShelf apps! We now offer these apps on a sub-domain. This means no more annoying authentication pop-ups on Overseerr and Jellyseer, and we can offer https with AudioBookShelf. Homarr will also have this feature (see below).

  • Added a new qBittorrent section in our Find Corrupted Torrents guide.

  • Plex Meta Manager has rebranded to Kometa, and the script and guide have been updated.

  • Challenger II 22TB service is now available in our Canada data center.

  • UCP Addition - Link to traffic addon Doc under the traffic bar chart.

  • UCP Addition - Link to Client Area from the UCP left-hand menu (note they still use different passwords).

  • New crypto payment options as an alternative to Coinbase:

    • BTCPay for LTC, BTC, MATIC and Base coins.

    • BitPay for ETH.

    • Third-party wallets or accounts are not required.

Beta Features

  • Unpackerr available on Tank Streaming plans - Leopard and higher only. We may remove this feature if it causes high disk io on the Tank Streaming plans.

  • Added server dashboard app Homarr. Installation via SSH only: app-homarr install -p "enter-a-new-password"

As for all beta features, please add your feedback to ⁠testing-feedback and request help in #discussion.

Planned

  • ruTorrent 4.3 - We are awaiting a Hotfix. Once this is released, we will add as a beta app.

  • Separate Autodl-irssi from ruTorrent due to customer feedback. Also ruTorrent 4 does not support it.

  • Allow naming of Wireguard configurations on the User Control Panel.

  • Introduce WebDAV support.

  • Uptime-Kuma - now that we have our subdomain framework, we can review offering this app.

We hope that you find this update useful. Thank you for remaining a loyal client.

Team Ultra.cc

March 21st, 2024

Service Enhancements

Welcome to the Service Announcement of March 2024. As always, we are thankful for your continued support as our client!

Stable/Launched Features

  • Unofficial script for Notifiarr, which can be found here

  • Calibre internal binaries are now accessible via app-calibre exec - More information in the Calibre guide

  • Transmission v4.0.5 is now deemed stable on our server infrastructure and has been added to the UCP

  • Unpackerr added for higher Tank Streaming plans, Panzer onwards. Needs to be installed via SSH by executing app-unpackerr install

  • Unofficial install instructions for qBit Manage is now provided in our documentation library

  • If you want to manage multiple SSHFS connection in Windows, take a look at SSHFS-Win Manager

  • A short summary on Identifying Missing Free Space has been made available

Beta Features

  • qBittorrent v4.6.3 added as beta version - See ⁠#announcements⁠ for install instructions

Planned

  • ruTorrent v4.3 when it has been officially released

  • Homarr and Uptime Kuma - If our network infrastructure is compatible

  • Allow naming Wireguard configurations on the User Control Panel

  • Introduce WebDAV support

Team Ultra.cc

January 25th, 2024

Service Enhancements

Welcome to the first Service Announcement of 2024. A new year is upon us and we hope you will find our coming enhancements to be useful. We thank you for your continued support and wish you all a great beginning of the new year!

Stable/Launched Features

  • Sonarr V4 is now set to latest branch, and V3 is set to last stable version. To upgrade, check this guide for instructions.

  • Doplarr is now supported for Jellyseerr via CLI. Read more about it here.

  • A favicon has been added to the User Control Panel.

  • Unofficial installation script for Recyclarr is now available, take a look at the guide here.

  • Our Generic Software Installation guide has been further expanded.

  • Instructions for how to restore an application backup is now available in the Restore Application Backup guide.

  • An auto unpack section has been added to the Transmission guide.

  • Want to access Kavita from an external reader? Instructions can now be found in the External Readers section of the Kavita guide.

  • Are you experiencing occasional rTorrent crashes? Check out rTorrent - Find Corrupted Torrents.

  • To properly maintain your storage space and avoid ending up with 0% storage, check our Delete Data on your Ultra.cc service guide.

  • The Calibre guide has a new Plugins section.

Planned

  • Unofficial installation script for Notifiarr

  • Allow naming Wireguard configurations on the User Control Panel

  • Introduce WebDAV support

  • We are looking into adding Uptime Kuma - TBD

  • If possible, access to CalibreDB - TBD

Palworld - New Game at UltraServers

We are glad to announce that the game Palworld is now available for installation by customers at our sister company, UltraServers!

To celebrate this, we are launching a discount campaign that will last until the end of February. Go to ultraservers.com and sign up using the code PALWORLD to obtain a LIFETIME 15% discount on new 16GB plans or above.

Join our UltraServers Discord server for more info - discord.ultraservers.com

Team Ultra.cc

December 22nd, 2023

Service Enhancements

Welcome to the final Service Announcement for 2023. We hope these announcements have helped you get more from our service. We thank you for your loyalty and wish you all a Merry Christmas and a Happy New Year!

Stable/Launched Features

Beta Features - see the BETA TESTING #⁠announcements channel

  • Transmission V4.0.5 (Beta)

Planned

  • Two-Factor Authentication for User Control Panel - https://cp.ultra.cc/

  • ruTorrent upgrade to the latest stable version

  • Introduce WebDAV support

Merry Christmas to One and All!

Team Ultra.cc

December 15th, 2023

New

Kavita and Navidrome installers are available within UCP now; please check the "Installers" tab. Their initial setup guides are also available in our documentation.

Kavita - https://docs.ultra.cc/books/kavita/page/kavita
Navidrome - https://docs.ultra.cc/books/navidrome/page/navidrome

December 15th, 2023

Improved

Sonarr V4 is available as an option in our installer now. We have added instructions to upgrade instances to V4 in our docs HERE for existing instances.

Warning: Rollback to V3 from V4 isn't possible because of Database changes. It's highly recommended that you create a backup of Sonarr and download it locally before starting this procedure.

December 14th, 2023

New

We are pleased to announce the addition of three more useful utilities to our server toolkit: jdupes, rdfind, and hardlink. These tools are helpful to assist in identifying and managing duplicate files across your service space, enhancing the organization of your data.

Access to these tools is available through SSH access of your service. For comprehensive details about these new additions and their functionalities, please visit our documentation: List of Pre-installed Tools.

November 18th, 2023

Service Enhancements

Remember to have your say at feedback.ultra.cc. You can request new apps, upvote requests made by others, or just leave us feedback on how we are doing.

General News

With Black Friday approaching, we are pleased to announce some fantastic discounts!

  • BF4EVACOBRA33 coupon code will get you a service lifetime discount of 33% on our top-tier Cobra 15.3TB NVMe plan. *

  • BF4EVABOLT20 coupon code for a service lifetime discount of 20% on all BOLT/NVMe plans in The Netherlands only. *

  • BFX3TANK25 coupon code will get you 25% off the first three months of any Tank Streaming or Storage plan in The Netherlands only. *

    *Limited to first 100 new orders. While stocks last. One coupon per customer.

  • Also, please remember that all plans have an inbuilt 5% discount for semi-annual plans and a 10% discount for annual plans. You can change your plan billing cycle by raising a support ticket.

In case you missed it last month, we now have plans that offer up to 22TB of storage in the Tank Streaming and Tank Storage range. You can request upgrades anytime by raising a support ticket. We are getting quite a few requests for storage upgrades. We want to remind customers that we cannot offer storage-only upgrades. Instead, you can upgrade your plan, and we will copy all of your data and applications to your new plan. More information may be found here.

For those of you who need more than 22TB of storage, you can always use rclone to link one or more ultra.cc plans together. Remember, if you do that, you must never set your torrent or nzb download clients to download directly to a Rclone mount.

Stable/Launched Features

Beta Features - see the BETA TESTING ⁠#announcements channel

Planned

  • Two-Factor Authentication for User Control Panel - https://cp.ultra.cc/

  • ruTorrent upgrade to the latest stable version

  • Introduce WebDAV support

  • Enhanced app-ports to display more ports for customers to use for their apps. Please remember NEVER to use a port that app-ports show does not show as belonging to you!

  • Investigate whether Transmission v4 can be added to our supported applications

We have launched a great service lifetime Early Bird discount for our game server hosting platform https://ultraservers.com/. If you are a gamer and are interested, join us on our sister Discord server at https://discord.ultraservers.com/ and look at the #news channel!

For our USA friends, enjoy your Thanksgiving!

Team Ultra.cc